IFS Loops unveils a new suite of agentic AI-powered digital workers at the New York IFS.ai Industrial X Unleashed event, promising significant efficiency gains and workforce support across industrial sectors.
Industrial organisations grappling with workforce ageing and insufficient replacement from younger generations face persistent staffing challenges. In response, IFS Loops has launched a suite of agentic AI-powered digital workers designed to bolster industrial operations, unveiled at the recent IFS.ai Industrial X Unleashed event in New York. Integrated within all supported versions of IFS Cloud, these digital workers automate and optimise critical operational roles.
Initially, ten digital worker roles are available, spanning supplier and customer order management, field technician assistance, inventory and material replenishment, dispatch coordination, quality analytics, and operational and asset intelligence analysis. These agents come equipped with 50 distinct agentic skills, with an expansion to over 100 skills planned by the end of 2025. The platform also offers over 70 connectors to diverse applications and data sources, enabling seamless integration and enhanced intelligence. This connectivity allows the digital workers to operate autonomously within complex workflows, reducing the workload of human employees by managing repetitive and data-intensive tasks.
One standout feature is the transparency embedded in the decision-making process of the digital workers. Every action and decision step is logged and traceable, including references to knowledge articles or guidelines used. The agents are even capable of generating or recommending updates to knowledge bases based on maintenance task outcomes, fostering continuous learning and operational refinement. This design mitigates typical concerns around AI transparency and auditability, which are critical in industrial environments where compliance and security are paramount.
In practical terms, the digital workers expedite workflows dramatically. Vaibs Kumar, Senior Vice President of Technology at IFS, highlighted at the launch event that tasks which previously required hours or days can now be completed in under a minute, independent of technician availability. This marks a significant efficiency gain vital for companies facing staff shortages and operational complexities.
A compelling case study was shared by Pedro Buhigas, CIO of Kodiak Gas, who reported substantial early returns from deploying these digital workers shortly after going live with IFS Cloud. Focusing on the material replenisher role, which automates procurement and part-finding tasks, Kodiak Gas has already saved approximately 90,000 labour hours within eight weeks. Buhigas explained that by cutting the time employees spend searching for parts or consulting colleagues , which can add up to 15 minutes per interaction , the company anticipates an ROI of around $3 million, indicative of the transformative potential of targeted AI deployment.
The introduction of IFS Loops digital workers embodies industry trends moving beyond traditional robotic process automation (RPA). Unlike static automation, these digital workers are self-learning, purpose-built for industrial environments, and can execute multi-step, context-aware workflows end-to-end. They adapt dynamically to changing inputs, learn from results, and collaborate with human teams to continuously improve process efficiency and reduce operational errors.
The strategic acquisition of TheLoops by IFS has been instrumental in advancing this vision, enabling the delivery of a multi-agent AI platform designed specifically for mission-critical industrial workflows. These autonomous agents operate in a governed, secure manner, respecting enterprise compliance and data access standards. They understand industry semantics and business context, allowing them to participate actively in enterprise workflows alongside human operators and other specialised AI agents.
Looking ahead, IFS plans to release IFS Loops Studio in early 2026, which will empower customers to customise and create their own digital workers tailored to unique operational needs, enabling rapid workflow adaptation without requiring deep AI expertise. This development aims to democratise AI capabilities within industry, allowing operational leaders to deploy bespoke automation solutions alongside the pre-built, out-of-the-box digital agents currently available.
Industry leaders like Somya Kapoor, CEO of IFS Loops, emphasise the urgency for operations teams and CIOs to adopt these agentic AI tools promptly to keep pace with swiftly evolving industrial demands. The platform’s immediate ROI, coupled with its scalability and adaptability, presents a compelling value proposition for industrial enterprises seeking to enhance workforce productivity, mitigate skill shortages, and achieve higher operational resilience.
In summary, IFS Loops’ digital workers represent a significant advancement in industrial digital transformation. By combining autonomous AI-driven task execution, transparency, seamless system integration, and continuous learning, they offer a robust solution to the workforce and efficiency challenges confronting industrial organisations today. The early success seen at Kodiak Gas and the broad applicability across manufacturing, energy, utilities, telecoms, construction, aerospace, and defense sectors mark a promising future for agentic AI in industrial decarbonisation and operational optimisation.
- https://erp.today/ifs-loops-unveils-agentic-ai-driven-digital-workers-for-industrial-operations/ – Please view link – unable to able to access data
- https://www.prnewswire.com/news-releases/ifs-loops-accelerates-industrial-operations-with-agentic-ai-digital-workers-deployable-today-scalable-for-tomorrow-302583227.html – IFS has announced the next evolution of its IFS Loops agent platform, introducing 10 Digital Workers equipped with 50 agentic skills, with plans to expand to over 100 skills by December 2025. These Digital Workers autonomously manage high-volume operational tasks such as field dispatch, supplier coordination, customer order management, and inventory replenishment. Designed for industries including manufacturing, energy, utilities, telecoms, construction, aerospace & defense, and service sectors, they aim to enhance operational efficiency and provide immediate ROI. The platform integrates seamlessly with existing enterprise systems, offering real-time intelligence and audit-ready compliance. CEO Somya Kapoor highlighted the urgency for operations leaders to deploy such capabilities promptly to keep pace with rapid operational changes. Additionally, IFS is scaling its agentic AI capabilities with a roadmap of 50 additional agentic skills available in December 2025, ensuring that Digital Workers continue to evolve alongside operational complexity and emerging industrial challenges. IFS Loops Studio, coming in Q1 2026, will enable customers to create their own digital workers as needs arise, with rapid workflow customization.
- https://www.ifs.com/en/assets/all-products/ifs-agentic-ai – IFS Agentic AI offers Digital Workers that handle tasks like supplier order management, inventory replenishment, dispatch coordination, service requests, and asset intelligence, operating 24/7 to augment human teams while connecting across existing systems. These Digital Workers aim to stop employees from spending up to 40% of their day on repetitive work, which drains their capacity and limits strategic impact. Additional benefits include reducing errors and operational bottlenecks, executing workflows faster and more consistently, gaining a market edge with faster, more resilient, and scalable operations, and operating with built-in enterprise-grade security, governance, and compliance.
- https://www.automation.com/en-us/articles/june-2025/ifs-acquires-theloops-launch-industrial-ai – IFS has acquired TheLoops to launch the Industrial AI Workforce, marking a shift from enterprise software that tracks work to software that does the work. The acquisition enables IFS to offer an AI Agentic platform built specifically for mission-critical assets and processes in industrial settings. The combined platform delivers a multi-agent environment where autonomous AI agents are composable, governed, and semantically aware of their operating environment. These agents understand the semantics of an industry and business, participate in real enterprise workflows alongside humans, adhere to customer-defined security, data access, and compliance standards, and collaborate with specialized agents across integrated domains. This integration aims to streamline operations, increase capacity, and free up skilled workers for higher-value tasks, moving beyond traditional AI’s pattern recognition and prediction to enable truly autonomous decision-making and execution.
- https://blog.ifs.com/blog-rpa-vs-digital-workers-ifs/ – IFS discusses the evolution from traditional automation and RPA to agentic industrial digital workers, which are intelligent, self-learning, and purpose-built for industrial operations. These digital workers orchestrate workflows across multiple systems, break data silos, and free human teams to focus on higher-value tasks, unlocking entirely new operational capacity. They are designed to manage complex workflows, make context-driven decisions, and continuously improve operational performance while working alongside employees to reduce manual tasks and amplify their impact. Unlike static automation or basic RPA, these workers run multi-step workflows end to end, adapt to changing inputs, and learn from outcomes, leading to fewer status meetings, fewer handoffs, and fewer outages caused by missed signals.
- https://www.tahawultech.com/news/our-agentic-platform-gives-companies-a-digital-workforce-they-can-deploy-today-somya-kapoor-ifs/ – Somya Kapoor, CEO of IFS Loops, commented on the urgency for operations leaders and CIOs to deploy new capabilities promptly to benefit from new capabilities. IFS Loops provides companies with a digital workforce they can deploy today, orchestrating complex industrial workflows reliably, securely, and contextually, allowing skilled teams to focus on higher-value tasks. For many, this is their first step into agentic AI and a natural entry point into the broader IFS Cloud ecosystem. The platform offers 10 Digital Workers live across multiple industries, with 50+ agentic skills, designed for operational workflows in dispatch, field service, inventory, and supplier management. Additionally, 100+ agentic skills will be available by December 2025, with OEM capabilities available now, allowing partners to integrate agentic AI into their own solutions and offerings.
- https://www.epicos.com/article/980377/ifs-loops-accelerates-industrial-operations-agentic-ai-digital-workers-deployable – IFS has announced the next evolution of its IFS Loops agent platform, introducing 10 Digital Workers equipped with 50 agentic skills, with plans to expand to over 100 skills by December 2025. These Digital Workers autonomously manage high-volume operational tasks such as field dispatch, supplier coordination, customer order management, and inventory replenishment. Designed for industries including manufacturing, energy, utilities, telecoms, construction, aerospace & defense, and service sectors, they aim to enhance operational efficiency and provide immediate ROI. The platform integrates seamlessly with existing enterprise systems, offering real-time intelligence and audit-ready compliance. CEO Somya Kapoor highlighted the urgency for operations leaders to deploy such capabilities promptly to keep pace with rapid operational changes. Additionally, IFS is scaling its agentic AI capabilities with a roadmap of 50 additional agentic skills available in December 2025, ensuring that Digital Workers continue to evolve alongside operational complexity and emerging industrial challenges. IFS Loops Studio, coming in Q1 2026, will enable customers to create their own digital workers as needs arise, with rapid workflow customization.
Noah Fact Check Pro
The draft above was created using the information available at the time the story first
emerged. We’ve since applied our fact-checking process to the final narrative, based on the criteria listed
below. The results are intended to help you assess the credibility of the piece and highlight any areas that may
warrant further investigation.
Freshness check
Score:
8
Notes:
The narrative was first published on October 14, 2025, by PR Newswire. ([prnewswire.com](https://www.prnewswire.com/news-releases/ifs-loops-accelerates-industrial-operations-with-agentic-ai-digital-workers-deployable-today-scalable-for-tomorrow-302583227.html?utm_source=openai)) The same content has been republished across various platforms, including Vulcan Post and EPICOS, indicating widespread dissemination. ([vulcanpost.com](https://vulcanpost.com/prnewswire/ifs-loops-accelerates-industrial-operations-with-agentic-ai-digital-workers-deployable-today-scalable-for-tomorrow/?nocache=1760500818&utm_source=openai)) The report is based on a press release, which typically warrants a high freshness score. No discrepancies in figures, dates, or quotes were found.
Quotes check
Score:
9
Notes:
Direct quotes from Somya Kapoor, CEO of IFS Loops, and Mickey North Rizza, Group Vice President of Enterprise Software at IDC, are present. These quotes appear in the original PR Newswire release and have been consistently used in subsequent publications, indicating they are not exclusive to the current report. ([prnewswire.com](https://www.prnewswire.com/news-releases/ifs-loops-accelerates-industrial-operations-with-agentic-ai-digital-workers-deployable-today-scalable-for-tomorrow-302583227.html?utm_source=openai))
Source reliability
Score:
7
Notes:
The narrative originates from PR Newswire, a reputable press release distribution service. However, the report has been republished across various platforms, including Vulcan Post and EPICOS, which may affect the perceived reliability. ([vulcanpost.com](https://vulcanpost.com/prnewswire/ifs-loops-accelerates-industrial-operations-with-agentic-ai-digital-workers-deployable-today-scalable-for-tomorrow/?nocache=1760500818&utm_source=openai))
Plausability check
Score:
8
Notes:
The claims about IFS Loops’ digital workers and their capabilities are plausible and align with industry trends in AI-driven automation. The report includes specific details about the digital workers’ skills and integration capabilities, enhancing credibility. The language and tone are consistent with corporate communications in the technology sector.
Overall assessment
Verdict (FAIL, OPEN, PASS): PASS
Confidence (LOW, MEDIUM, HIGH): HIGH
Summary:
The narrative is based on a recent press release from PR Newswire, published on October 14, 2025, detailing IFS Loops’ launch of agentic AI-driven digital workers. The content has been widely disseminated across reputable platforms, with no discrepancies found in the information presented. The quotes used are consistent with the original release, and the claims made are plausible and align with industry trends. The language and tone are appropriate for corporate communications in the technology sector. Therefore, the narrative passes the fact-check with high confidence.
